Overview
Make company global travel and accommodation easy and convenient for the strong workforce of savvy members of staff, by leveraging the modern web.
Barefoot nomad is an application that will enable its “Company Nomads” book their international travel and accommodation globally; easily and conveniently across all the locations/centers where the Company has its operations.
The Problem
Let’s face it: With the advent of technology, the world is now a “global village”. No matter what happens to “traditional travel means”, there’s nothing to stop the people from traversing their countries, continents and the world for work and or pleasure.
Goals
While early travel tended to be slower, more dangerous, and more dominated by trade and migration, cultural and technological advances over many years have tended to mean that travel has become easier and more accessible.
Research
Determined to make the new contributions feature work the way customers want, we conducted four rounds of user testing with iterations based on feedback — and customer expertise proved crucial as we conducted this testing.
Intended travelling logistics can be more complex than it seems. With BarefootNomad App, customers can add or adjust their destinations, so the listed amount of destinations may fluctuate. Because we want to give customers as much time as possible to add their destinations, we kept the same rollover schedule for destination: Once the three-month period ends and destinations are totaled, they are updated on a regular, weekly/monthly basis.
However, we thought it was crucial for customers to access their destination fare immediately, anytime they want.
Complex challenges like this were among several identified during user research sessions, and validating this and other solutions before implementation was key.